Run your Taft-Hartley fund on one platform.
Contributions, eligibility, portals, trustee governance, and ERISA compliance in a single system, built for fund offices and TPAs.
Retire the spreadsheets and green screens.
Most fund offices still reconcile remittances by hand, track hour banks in legacy systems, and scramble at 5500 time. Trustline automates that work.
Today
- Remittance reports keyed in from paper and PDFs
- Eligibility recalculated manually each month
- Delinquencies found months late
- Carrier eligibility files built by hand
- Trustee packets assembled from emailed spreadsheets
With Trustline
- Employers upload or submit through the API, and payments auto-reconcile
- A rules-based hour-bank engine runs on every posting
- Dunning, interest, and liquidated damages are calculated automatically
- 834 feeds go out to carriers, PBMs, and networks on schedule
- Live trustee dashboards and one-click meeting packets
Everything a health & welfare fund runs on
Modular by design. Start with contributions and eligibility, then add governance, finance, and claims as you grow.
Contributions & Remittance
CBA-aware rate engine, multi-fund splits, ACH and lockbox reconciliation, retro rate changes, delinquency and payroll-audit workflows, and reciprocity transfers.
Eligibility & Hour Bank
Configurable lag-month and hour-bank rules, self-pay, COBRA and retiree billing, disability and USERRA credits, dependent verification, and QMCSOs.
Participant & Employer Portals
Hour-bank balances, digital ID cards, EOBs, dependent changes, and premium payments for members. Remittance submission and statements for employers.
Trustee Governance
Board portal with packets, minutes, and e-voting. Reserve, cost-per-participant, and loss-ratio dashboards, with a fiduciary audit trail.
Compliance & Reporting
Form 5500 schedules, ACA 1094/1095 with AIR e-file, COBRA notices, MHPAEA, RxDC, Section 111, and HIPAA controls.
Claims Administration
Optional for self-funded plans: 837 intake, adjudication rules, COB and subrogation, EOBs and 835s, and ERISA §503 appeals timelines.
One system, every stakeholder
Administer more funds with the same team
Multi-fund tenancy lets a TPA run dozens of funds with per-fund rules, branding, and security boundaries.
- Work queues with SLAs and a participant 360° view
- Document imaging and template-driven correspondence
- Role-based access down to the PHI field level
Govern with real-time numbers
See reserve levels, contribution trends, and delinquency exposure without waiting for the next quarterly packet.
- Secure board portal and e-voting
- Appeal-committee review workflows
- Plan amendment history and fiduciary audit trail
Remit in minutes, not days
Upload a payroll file or connect your payroll system. Trustline validates rates and hours before you submit.
- Online remittance and ACH payment
- Statement history and delinquency notices
- Roster and new-hire reporting
Answers without a phone call
Members check eligibility and hour-bank balances, download ID cards, and pay self-pay premiums from any device, in English or Spanish.
- Claim status and EOBs
- Dependent and beneficiary updates
- Secure messaging with the fund office
Transparent per-participant pricing
Priced per covered participant per month (PPPM). Dependents are never counted, and there are no hidden transaction fees.
Essentials
- Contributions & remittance
- Eligibility & hour bank engine
- Employer & participant portals
- COBRA administration & notices
- ACA 1094/1095 + AIR e-file
- EDI 834 eligibility feeds
Professional
- Everything in Essentials
- Trustee portal & dashboards
- Fund GL & finance
- Delinquency & legal workflow
- Communications & mass mailings
- CRM / call center
- Form 5500 preparation
Enterprise / TPA
- Everything in Professional
- Multi-fund tenancy
- SSO & advanced RBAC
- Dedicated instance option
- Custom SLAs & named CSM
- Full API access
Estimate your monthly cost
Add-ons
| Claims adjudication module | +$3–5 PPPM or $0.90–1.50/claim |
| Payroll-audit module | $1,500/mo |
| Print & mail | Cost + 10% |
| EDI clearinghouse | Pass-through |
Implementation & terms
| Implementation & migration: Essentials | $25,000 |
| Implementation & migration: Professional | $60–150k |
| Implementation & migration: Enterprise | Scoped |
| Contract term | 3-year, annual billing |
| Price protection | 12-mo lock, CPI-capped |
| Sandbox environment | Included |
Live in about 90 days
A dedicated implementation team migrates your history, configures your plan rules, and runs parallel cycles before go-live.
Discovery
Review CBAs, eligibility rules, plan documents, and the vendor inventory.
Configure & migrate
Set up rate schedules and hour-bank rules, then import employer, participant, and work history.
Parallel run
Run two remittance and eligibility cycles side by side with your current system and reconcile every variance.
Go live
Launch the portals and carrier feeds, then hand off to customer success.
Common questions
Is Trustline a TPA?
No. Trustline is software. Fund offices and TPAs use it to administer their funds, and your staff (or your TPA's) keeps the participant relationship.
Who counts as a participant for billing?
Each covered member (active, self-pay, COBRA, or retiree) with coverage in the month. Dependents are not counted.
Can you migrate our historical hour banks and work history?
Yes. We migrate employer, participant, dependent, contribution, and hour-bank history from legacy systems and validate it during the parallel run.
Where is data hosted, and how is PHI protected?
Data is hosted in US regions, encrypted at rest and in transit, with SOC 2 Type II controls, a signed BAA, field-level access controls, and immutable audit logs.
Do we have to use the claims module?
No. Many funds keep claims with a PPO network or claims TPA. Trustline sends eligibility over 834 and receives claims data for reporting.
Can we respond to our RFP with this pricing?
Yes. We provide itemized pricing suitable for trustee RFP comparisons and 408(b)(2) disclosures.
See your fund running on Trustline
Bring a sample remittance file and your eligibility rules. We'll show you a working hour bank in 30 minutes.
Book a demo